Field Service

Dispatch technicians, open work orders and track service calls — running against the same inventory and the same customer records as the order desk.

Work order management on tablet in field, GP-integrated

Keep your service operations and your ERP in sync

For distributors who also manage service contracts, installation, or repair operations, Centerprism Field Service brings those workflows inside your ERP. Technicians receive work orders on mobile devices, update job status in real time, and consume parts from inventory — all flowing directly into GP for billing and cost tracking. Eliminate the disconnected service management tools that create billing delays and inventory discrepancies.

Related Modules

Dispatch schedule on screen

Warehouse Management

Parts and inventory consumed by field service, tracked in real time.

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Technician completing service call

Mobility

Field technicians access ERP data and update work orders from any device.

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Service invoice on mobile device

Order Management

Service orders and parts requests flow through the same order management system.

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See Field Service in a live demo