As a comprehensive ERP solution, Centerprism fully addresses Order Management operations with all the critical information and analysis required to increase your profits. Using the Centerprism ERP, your business can easily accommodate order entry requirements while adapting to needs for eCommerce with real-time inventory and warehouse management capabilities. Your team members have immediate access to key details about customers, items, sales history and vendors, which allows them to make better decisions that optimize order work-flow and fulfillment.
Centerprism’s single Order Entry screen has navigation tools to drill down or display virtually anything related to customer sales history, item availability, or vendor detail. Multiple sales transactions can be worked on simultaneously and user can jump in and out of transactions with an easy navigation bar. Extended order information can be entered & tracked such us data sheets, Hazmat information, jobs, service milestones, or customer user-defined fields. Moreover, order entry is integrated to a CRM which allows user to add notes or schedule activities or service calls on the fly.
Centerprism’s Customer Sales Activity Screen (PrismView™ Sales History) allows users to see all transactions for any date range at the item detail level for a customer or all customers. Open and historic sales transactions can be combined. The PrismView™ technology allows any column of the display grid to be grouped. The GroupBy™ functionality allows for unlimited groups and subgroups using any column such as item class, date, customer etc. Item records are color coded to identify unique items such as Catalog item, kits, non-inventory items, or Category items. Advanced filter tools available at each column with ability to change search attributes on the fly.
Centerprism’s Interactive Sales Advisor™ is a stack ranked sales history view screen that can be displayed during order entry transaction creation. Whether the user is building an invoice, quote or an order, the Interactive Sales Advisor will show a customer best seller list which then can be an order worksheet to insert items into a new order directly from the grid. The Advisor is a customer service tool as well as a way to increase your average sales transaction size. Moreover, orders can be built faster and more accurately as items entered come directly from a customer sales history.
Centerprism’s allows for an expanded sales footprint by allowing specialty sales such as tool repair, service, jobs, or rental. Centerprism Order Entry screen allows for the adding of user-defined fields and grids to allow for tracking such unique transactions. The integrated CRM supports service type transactions with the ability to create notes, activities or service calls. Service calls have an automatic ticketing system.