As a comprehensive ERP solution, Centerprism fully addresses Order Management operations with all the critical information and analysis required to increase your profits. Using the Centerprism ERP, your business can easily accommodate order entry requirements while adapting to needs for eCommerce with real-time inventory and warehouse management capabilities. Your team members have immediate access to key details about customers, items, sales history and vendors, which allows them to make better decisions that optimize order work-flow and fulfillment.
Centerprism’s Customer Sales Activity Screen (PrismView™ Sales History) allows users to see all transactions for any date range at the item detail level for a customer or all customers. Open and historic sales transactions can be combined. The PrismView™ technology allows any column of the display grid to be grouped. The GroupBy™ functionality allows for unlimited groups and subgroups using any column such as item class, date, customer etc. Item records are color coded to identify unique items such as Catalog item, kits, non-inventory items, or Category items. Advanced filter tools available at each column with ability to change search attributes on the fly.
Centerprism’s allows for an expanded sales footprint by allowing specialty sales such as tool repair, service, jobs, or rental. Centerprism Order Entry screen allows for the adding of user-defined fields and grids to allow for tracking such unique transactions. The integrated CRM supports service type transactions with the ability to create notes, activities or service calls. Service calls have an automatic ticketing system.